governance good practice guide

principles of IS

achieving excellence    

All organisations must be committed to achieving excellence and finding new and more effective ways of meeting customers' needs. The Framework for Excellence will provide a means for colleges and providers to assess their performance.

Achieving excellence is as important for the national partner organisations as it is for colleges and providers: the national partners need to be openly committed to excellence and be responsive to the needs of customers and stakeholders.

embedding self-Improvement

Each college and provider retains responsibility for its own improvement. An important part of this is ensuring that their activities are responsive to the needs of learners and employers. Support and intervention may be required in those colleges and providers that are not capable of improving their performance by themselves.

National partners will also need to ensure they demonstrate improved services to their key customers and stakeholders.

sharing good practice

Sharing good practice across the system will enable people to support and learn from each other. There are numerous examples of good practice and of colleges and providers demonstrating flexibility in response to reform - the system needs effective ways to identify and share good practice and to develop peer support mechanisms.